Frequently Asked Questions

Got questions? We’ve got answers. If you can’t find what you’re looking for, feel free to reach us at admin@myprem.com.

Absolutely! If you're ready for marriage, you can join MyPrem for free. Registration, finding matches, and talking with others are all free.

Once you register, a temporary password will be sent to your email. This usually happens instantly, but in rare cases, it may take up to an hour.
If you don’t receive it, please contact us at mypremmatrimony@gmail.com.

To receive the most accurate matches:
  • Complete your profile with as many details as possible.
  • Specify your partner preferences clearly.
  • Adjust the importance of these preferences in your Settings.
This helps our intelligent system recommend the most compatible profiles for you.

For privacy and security, you can view your match’s contact details and profile picture after completing at least three rounds of communication with them.

Your occupation, religion, mother tongue, and education details are visible to your matches. You can review this anytime in your MyPrem matches page.

No. MyPrem Matrimony ensures complete privacy and security. Profiles cannot be openly browsed. Communication is allowed only with your recommended matches through guided interactions.

Adding photos increases your profile completion score, which improves the accuracy of our matchmaking algorithm. A completed profile (with photos) helps us connect you with better, more compatible matches.

No. Each email ID can only be linked to one profile to maintain authenticity and prevent duplicates.

No. Your contact details (mobile number, address) remain private unless you accept an interest request from your match. Until then, your personal information is completely secure.

We’d love to hear your success story! If you’ve found your partner through MyPrem Matrimony, please email us at admin@myprem.com along with your marriage photos. Your story may inspire others in their journey!