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Frequently asked questions

Please refer below questions if you have any queries, If you still can't find your answers, please feel free to write to us at

1) Can I register for Free?

Yes, if you are eligible to get married, then you can register at MyPrem for free. Registration, matches and communication are free for all.

2) When will i receive my password after Registration ?

For every unique registration, MyPrem portal sends temporary password to your registered Email id. Ideally Password should be delivered immediately But sometimes it could take 1 hr to receive. If you haven't recieved your password please contact us at

3) How will i get best matches for me ?

MyPrem asks for desired partner details during profile completion, you need to put appropriate details in there. Along with this in Settings page, MyPrem asks for importance to desired partner details. Setting importance in Settings section will lead you having better matches.

4) When can i see my matches profile picture ?

When you complete three level of communications, you can view your match's contact details as well as profile picture.

5) What information from my profile is visible to my matches ?

All the basic details like Occupation, Religion, Mother tongue with educational details will be visible to your matches. You can check these details in MyPrem matches page as well.

6) Can anybody search my profile in MyPrem ?

MyPrem is highly secured & trusted matrimonial. Unlike other matrimonials it doesn't let you search profiles. Also, You can only communicate to your matches through specified set of questions.

7) Why should i upload photos in MyPrem photos gallary ?

Internally MyPrem uses percent matching algorithm with a benchmark on profile completion percentage. Adding profile picture/ uploading pictures to gallary will boost profile completion percentage thereby leading you better matches.

8) Can I use the same e-mail ID for multiple registrations?

No. You can not create more than one profile using same e-mail ID.

9) Can my matches see my mobile number, photo and address?

No, unless and until you accept interest request from your match, he/she can not view your phone number and address.

10) How to let MyPrem know if your marriage is arranged using MyPrem service?

If your marriage has been arranged with the help of MyPrem and you want to share your story with others, then drop us email at Please don’t forget to attach your marriage photographs with your story.